At VK Pets, we work to get your order to you as quickly and smoothly as possible.

Shipping Area

We currently ship within the United States only. 

Shipping Cost

We offer free shipping on all orders within the U.S.

Order Processing

Orders are typically processed within a reasonable time after they are placed. Once your order has been confirmed and prepared for shipment, you will receive shipping updates by email.

Estimated Delivery Time

Most orders are delivered within 3–5 business days.

Please note that delivery times are estimates and may vary depending on your location, carrier delays, holidays, weather conditions, or other circumstances outside our control.

Fulfillment

Orders may be fulfilled and shipped through our fulfillment partners, including Amazon fulfillment services, depending on product availability and order destination.

Shipping Delays

While we do our best to meet estimated delivery times, delays can occasionally happen. If your order is significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate at checkout. VK Pets is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost, Missing, or Damaged Packages

If your package arrives damaged, or if your order appears to be lost or missing, please contact us as soon as possible at info@vkpets.com so we can review the issue and assist you.

Contact

If you have any questions about shipping, please contact us:

VK Pets LLC
3745 NE 171st St, Apt 76
North Miami Beach, FL 33160

Email: info@vkpets.com
Phone: (305) 209-3209
Support Hours: 9:00 AM – 6:00 PM